Introducing the Maxwell-Tobie Funeral Home & Cremation Service exclusive Exceptional Family Care Guarantee™
Sadly, some funeral homes follow a flexible approach to funeral pricing. They will quote a slightly inflated price and then commence a round of negotiations. This may be appropriate when buying a used car but is completely inappropriate when making funeral arrangements.
At Maxwell-Tobie, we demonstrate respect for your budget by quoting clear, fair and our lowest possible price up front with no negotiations required.
Our unique consultative arrangement process begins with you describing the life your loved one lived and the type of service you have in mind. Next, we will explore a wide variety of options that will help reduce the total price while still honoring your wishes.
Throughout the process, we always strive to recommend what is best for your family not what is best for our business. This used to be how all funeral homes worked but unfortunately, in today’s corporate-owned market, some have strayed from our traditional role as stewards for your family during a very difficult time.
Unfortunately, in today's tight economy some funeral homes and cremation service providers have had to cut corners leading to a level of care that families find unacceptable. For example, one local corporate owned funeral home transports the deceased 30 miles away to a factory like preparation facility. We consider this neither secure nor dignified.
At Maxwell-Tobie, the secure, dignified care of your loved one is our top priority. With that in mind:
When it comes to caring for your loved one, 100% secure and dignified care is the only acceptable standard. Our philosophy is “good enough is never good enough”. We always strive for perfection.
A study of families
served by us over the past years shows that 65% of loved ones pass away at
night or on weekends. That’s why it’s so important for you to have 24-hour
access to our team, 7 days a week.
Regardless of
when you call our office, your call will be answered by trained personnel.
Outside of our normal office hours we use the support of Answering Service for
Directors (ASD), the service used by the top funeral homes nationwide. When
contacted, ASD immediately contacts us and your call will be returned within
minutes.
If your loved one has passed, a member of our team will be immediately dispatched to bring them into our care. For local families, our goal is to have your loved one in our care within one hour of your call.
Saying goodbye to your loved one is never easy. Unfortunately, in today’s culture, many people try to skip this step. The sad reality is that failing to say goodbye to someone you love leaves emotional wounds that may never heal.
At Maxwell-Tobie, whenever possible your immediate family will be given the opportunity for a private farewell in one of our tastefully decorated visitation rooms, whether or not public visitation is desired. If a public visitation is planned the family is invited for a private farewell which can be scheduled either the day before or one hour before the public time, whichever works best for the family.
On a practical level, this an important step in our security procedures. On an emotional level, this private time helps family members as they mourn the loss. This is especially true when a public viewing is desired as this time allows the family to compose themselves before greeting guests.
Many families find significant comfort in a traditional funeral service complete with a public visitation, church or chapel funeral service, procession to the cemetery and a graveside ceremony. Maxwell-Tobie Funeral Home and Cremation Service has always, and will always, be ready to care for families wanting a traditional service.
We also pride ourselves as being the most flexible, creative and innovative funeral home in the Stafford Township area. The following are a few examples of innovative things we have done with families.
When it comes to creative services our guideline is simple… as long as the idea is safe, legal and moral we will do everything possible to accommodate your request.
At Maxwell-Tobie, we take great pride in being known as the veteran and first responder memorial experts in Stafford Township. It is an honor to serve those who have served our country and our community and we do not take this responsibility lightly.
The following is a list of the special things we do to serve veterans and first responders.
We guarantee that no other funeral home honors veterans and first responders the way we do at Maxwell-Tobie Funeral Home and Cremation Service.
The cost of a funeral service is often important. But the real priority is the value you receive for the money you spend. Whether you spend $4,000 or $14,000, if the experience does not meet the emotional, spiritual and practical needs of your family...you've spent too much.
At Maxwell-Tobie, we pride ourselves on delivering more value than any other funeral service provider in the area.
Value comes from...
Should there ever be a portion of our services that does not meet your expectations simply notify us right away and we will do whatever it takes to correct the shortfall. If we are unable to do so, we will donate $500 to the charity of your choice.
“Some people ask me how I can do this type of work every day. The answer is that it’s more of a calling than a business. I do it to care for families when they need it most…at the time of the loss of a loved one. It’s an honor to help families and it’s is something I plan to do for the rest of my life.”
At Maxwell-Tobie Funeral and Cremation Services we help families who are faced with the loss of a loved one. Whether choosing a traditional funeral or a creative ceremony, we will work hand-in-hand with you to plan and conduct a personalized memorial event that reflects your values and honors the story of a lifetime.
All services are backed by our exclusive Exceptional Family Care Guarantee ™